By downloading, installing, or using Arkiv.io (the "App"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the App. These Terms sit alongside our Privacy Policy.
1. What Arkiv.io Is — and Is Not
Arkiv.io moves photos and videos you select into deep archive cloud storage, keeps a thumbnail of each item so you can browse your archive at any time, and retrieves full-resolution files on request.
Arkiv.io is an archive, not a backup service. If you archive media and then delete your local copies, we may hold the only remaining copy. Retrieval takes hours rather than seconds, and beyond your plan's included allowance it costs money. Do not use Arkiv.io as your sole disaster-recovery copy of irreplaceable media.
2. License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
- Do not copy, modify, or create derivative works
- Do not reverse engineer or decompile the App
- Do not use the App for illegal or unauthorized purposes
- Do not resell, redistribute, or share your storage allocation with others
3. Your Account
Accounts are created with Sign in with Apple. You are responsible for maintaining access to the Apple ID used to sign in — losing access to it may mean losing access to your archive, as it is the only way we can identify you as the owner of your files.
You may delete your account from within the App at any time. Deleting your account deletes your archived media, your index, and your account record, and this cannot be undone.
4. Your Content
You retain all rights to the media you archive. You grant us only the limited permission needed to store, transfer, and return that media to you, and to generate thumbnails so you can browse it.
You confirm that you have the right to store the media you upload, and that it does not infringe anyone else's rights or break any applicable law.
We do not analyse the content of your media, and we do not use it to train machine-learning models.
5. Subscriptions
Arkiv.io offers auto-renewing subscription plans that determine your storage quota and your included retrieval allowance. The plan names, storage amounts, prices, and durations shown in the App at the time of purchase are the ones that apply.
- Payment is charged to your Apple ID account at confirmation of purchase.
- A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the end of the current period.
- You can manage or cancel your subscription in your Apple ID account settings. Deleting the App does not cancel a subscription.
- Any free trial period is forfeited if you purchase a subscription during it. Free trial eligibility is determined by Apple, one per Apple ID per subscription group.
- Prices may change. We will always tell you before a change affects you, and a change never applies to a period you have already paid for.
6. Restore Credits
Retrieval beyond your plan's included allowance is paid for with restore credits, sold as one-time purchases.
- Credits are consumed when a retrieval is started, because that is when the retrieval cost is incurred.
- Credits do not expire and remain available for as long as your account exists.
- Credits have no cash value, are not transferable, and are not refundable except where required by law.
- If a retrieval fails for reasons on our side, we return the credits to your balance automatically. You do not have to ask.
- The exact cost of any retrieval is shown to you in full before you commit to it.
7. Storage Quota and Retrieval
Your plan sets how much you may store and how much you may retrieve within a period without additional cost. We may prevent further uploads once your quota is reached, and we will tell you clearly when that happens.
Browsing your archive is always free and instant. You are never prevented from retrieving your own data — retrieval beyond your allowance simply has a price.
Retrieval from deep archive storage typically takes up to 48 hours. This is a property of the storage class that makes the service affordable, not a delay we impose.
8. Minimum Storage Period
The archive storage class we use imposes a minimum storage period of 180 days per file. If you delete a file sooner, it becomes inaccessible to you immediately and is removed from your account, but we may still be billed for the remainder of that period. That cost is ours, not yours, and it never delays or prevents your deletion.
9. If Your Subscription Ends
If a subscription lapses or is cancelled, your archived media is not deleted immediately. We will notify you, in the App and by email where we have one, before any data is removed, and we will give you a reasonable opportunity to retrieve it or to resubscribe. We will never delete archived media without warning you first.
10. Acceptable Use
You may not use Arkiv.io to store content that is illegal, that you have no right to store, or that infringes another person's rights. We may suspend an account we reasonably believe is being used this way, or is being used in a manner that threatens the integrity of the service.
11. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We do not warrant that the App will be error-free or uninterrupted, or that retrieval will always complete within a given time.
While we take substantial care with your data — encryption in transit and at rest, per-account isolation, and storage on infrastructure designed for high durability — no storage system is infallible, and we cannot guarantee that data will never be lost.
12. Limitation of Liability
To the maximum extent permitted by law, Umit Kaya shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the App, including loss of data. Where liability cannot be excluded, it is limited to the amount you paid for the service in the twelve months preceding the claim.
Nothing in these Terms limits rights you have under mandatory consumer protection law in your country.
13. Changes
We may update these Terms. Where a change is material — particularly one affecting pricing, retrieval, or data retention — we will notify you in the App before it takes effect. Continued use after that constitutes acceptance.